Effective and last modified on June 6, 2018
Senior Group, LLC, DBA My Family Channel (“we” or “us” and “our”) welcomes you to our interactive family television channel. These Terms of Use, together with our Privacy Policy (see below) and any additional terms that might apply to certain products or services, govern your use of our services (“Services”) and any other services that we may offer in the future.
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING OUR SERVICES. TO AGREE TO THESE TERMS OF USE, PLEASE CHECK THE BOX AT THE END OF THIS DOCUMENT. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS OF USE, DO NOT USE OUR SERVICES.
You agree to indemnify and hold harmless Senior Group LLC and its officers, directors, employees, parents, partners, successors, agents, distribution partners, affiliates, subsidiaries, and their related companies from and against any and all claims, liabilities, losses, damages, obligations, costs and expenses (including reasonable attorneys’ fees and costs) arising out of, related to, or that may arise in connection with: (i) your use of our Services; (ii) User Content provided by you or through use of your User Account; (iii) any actual or alleged violation or breach by you of these Terms of Use; (iv) any actual or alleged breach of any representation, warranty, or covenant that you have made to us; or (v) your acts or omissions. You agree to cooperate fully with us in the defense of any claim that arises out of your use of the Services or a violation of your obligations hereunder.
We will investigate notices of copyright infringement and take appropriate actions under the DMCA. If you fail to comply with the DMCA requirements, your notification may not be effective.
These Terms of Use shall be construed in accordance with the laws of the Commonwealth of Kentucky without regard to its conflict of laws rules. Any legal proceedings against Senior Group LLC that may arise out of, relate to, or be in any way connected with our Services or these Terms of Use shall be brought exclusively in the state and federal courts located in Louisville, Kentucky and you waive any jurisdictional, venue, or inconvenient forum objections to such courts.
(A) If and when a dispute between us arises, we each agree to first contact each other and provide a written description of the problem, all relevant documents/information and a proposed resolution. You agree to contact us with disputes at: support@seniorgroup.us. We will contact you based on the contact information you have provided us or that we obtain by other means.
(B) If after 30 days the parties are unable to resolve any dispute raised under the previous provision, the dispute may be submitted to arbitration consistent with this Section. You understand that by using the Services you agree to have any disputes resolved through arbitration and to forgo the right or opportunity to litigate disputes through a court and to have a judge or jury decide the case.
(C) We each agree that any claim or dispute between us, and any claim by either of us against any agent, officer, principal, owner, employee, successor, or assign of the other, including, to the full extent permitted by applicable law, third parties who are not signatories to these Terms of Use, whether related to this agreement or otherwise, including past, present, and future claims and disputes, and including any dispute as to the validity or applicability of this arbitration clause, shall be resolved by binding arbitration administered by JAMS under its rules and procedures in effect when the claim is filed. The rules and procedures and other information, including information on fees, may be obtained from JAMS’ website (www.jamsadr.com) or by calling JAMS at 949-224-1810. We agree that any claim or controversy we may have will be arbitrated on an individual basis and will not be consolidated in any arbitration with any claim or controversy of any other party.
(D) We are entering into this arbitration agreement in connection with a transaction involving interstate commerce. Accordingly, this arbitration agreement and any proceedings thereunder shall be governed by the Federal Arbitration Act (“FAA”), 9 U.S.C. §§ 1-16. Any award by the arbitrator(s) may be entered as a judgment in any court having jurisdiction.
(E) Exception to Arbitrate. Either of us may bring qualifying claims in small claims court. Further, as set forth below, we each agree that any arbitration will be solely between you and Senior Care LLC and not as part of a classwide claim (i.e., not brought on behalf of or together with another individual’s claim). If for any reason any court or arbitrator holds that this restriction is unconscionable or unenforceable, then our agreement to arbitrate, including all of this Section 12, shall be null and void and of no effect.
My Family Channel Privacy Policy
Last modified: June 6, 2018
Introduction
We (Senior Group, LLC, DBA My Family Channel) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes:
This policy applies only to information we collect through the Services and through emails, texts, and other electronic communications sent through or in connection with the Services.
This policy DOES NOT apply to information that:
Our websites and apps, and these third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not register with us or use these Services. By registering with us or using these Services, you agree to this privacy policy. This policy may change from time to time (see “CHANGES TO OUR PRIVACY POLICY”). Your continued use of these Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children Under the Age of 13
The Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at support@seniorgroup.us.
Information We Collect and How We Collect It
We collect information from and about users of our Services:
Information You Provide to Us
When you register with us, or use the Services, we may ask you to provide certain information:
This information includes:
You may provide information to be published or displayed (“Posted“) in certain sections of the Services, such as Photos or Messages, which has restricted access, or in a public area, such as the Directory (collectively, “User Content“). Your User Content is Posted and transmitted to others at your own risk. Although the restricted access areas of the Services are not publicly accessible, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of third parties with whom you may choose to share your User Content. Therefore, we cannot and do not guarantee that your User Content will not be viewed by unauthorized persons.
Automatic Information Collection and Tracking
When you access and use the Services, we may use technology to automatically collect:
If you do not want us to collect this information, do not use the Services.
Information Collection and Tracking Technologies
The technologies we use for automatic information collection may include:
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information, to:
The usage information we collect helps us to improve our Services and to deliver a better and more personalized experience by enabling us to:
We use location information we collect to analyze local / regional differences in user preferences, for network analysis and system optimization – all for the purpose of improving the Services.
While presently not a part of the Services, in the future, we may wish to use your information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please send an email to support@seniorgroup.us and we will adjust your user preferences in your account profile.
Disclosure of Your Information
We may use and disclose aggregated information about our users, and information that does not identify any individual or device, without restriction.
In addition, we may disclose personal information that we collect or you provide:
Your Choices About Our Collection, Use and Disclosure of Your Information
We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of your information.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website at http://optout.networkadvertising.org/?c=1#!/
Accessing and Correcting Your Personal Information
You can review and change your personal information by logging into your User account and changing your preferences in your account profile.
You may also send us an email at support@seniorgroup.us to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your User account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you delete your User Content from the Services, copies of your User Content may remain viewable in cached and archived pages, or might have been copied or stored by other users of the Services. Proper access and use of information provided through the Services, including User Content, is governed by our Terms of Use
Your California Privacy Rights
California Civil Code Section 1798.83 permits users of our Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@seniorgroup.us or write us at: Senior Group LLC, 1300 West Main St., Louisville, KY 40203.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Although not currently part of our services, any future payment transactions will be encrypted using SSL technology and will comply with Payment Card Industry Data Security Standards.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Services. The information you share in public areas may be viewed by any user of the Services.
Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.
Changes to Our Privacy Policy
We may update our privacy policy from time to time. If we make material changes to how we treat our users’ personal information, we will post the new privacy policy that is accessible through the Services with a notice that the privacy policy has been updated and notify you by email and/or text message to the primary email address and/or phone number specified in your User account.
The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address and/or phone number for you and for periodically visiting this privacy policy to check for any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
Senior Group, LLC, 1300 W. Main St., Louisville, KY 40203
via email at: Support@Seniorgroup.us
or via our toll-free number: (855) 993-2323